VIP Club Terms and Conditions

Last Updated: July 2026

Welcome to the Kurly Kidz Hair Salon VIP Club. Our VIP Club is designed to reward our valued customers with exclusive benefits, savings, and priority services. By joining the Kurly Kidz VIP Club, you agree to the following Terms and Conditions.

1. Membership

  • Membership is available to parents or legal guardians of children receiving services at Kurly Kidz Hair Salon.
  • A separate membership may be required for each child unless otherwise stated by Kurly Kidz Hair Salon.
  • Membership becomes active once the registration process has been completed and the applicable membership fee has been paid.

2. Membership Benefits

VIP Club members may enjoy benefits that include:

  • - Monthly hair appointments according to the selected membership package.
  • - Exclusive discounts on selected hairstyles and salon services.
  • - Priority appointment bookings.
  • - Early notification and access to promotions and special offers.
  • - Time Based Birthday treatment rewards or surprise gifts for Kids (where applicable).
  • - Access to exclusive VIP events, promotions, or competitions.

- Benefits may vary depending on the selected membership package.

3. Booking Appointments

  • All appointments are subject to availability.
  • VIP Members are encouraged to book in advance to secure their preferred date and time.
  • Priority booking does not guarantee immediate availability during peak periods.

4. Cancellations and Missed Appointments

  • Appointments should be cancelled or rescheduled at least 24 hours before the scheduled appointment.
  • Missed appointments without prior notice may be forfeited and cannot be carried over unless approved by management.
  • Repeated missed appointments may result in the suspension of certain membership benefits.

5. Monthly Hair Appointments

  • Monthly hair appointments included in the membership must be used within the applicable calendar month.
  • Unused appointments do not roll over to the following month.
  • Monthly appointments cannot be exchanged for cash, credit, or alternative services.

6. Membership Fees

  • Membership fees must be paid according to the selected package.
  • Failure to make payment may result in the suspension or cancellation of membership benefits.
  • Membership fees are non-refundable.

7. Discounts and Promotions

  • VIP discounts apply only to qualifying services and products as determined by Kurly Kidz Hair Salon.
  • Discounts cannot be combined with other promotions.
  • Promotional offers may be introduced, changed, or withdrawn without prior notice.

8. Membership Transfers

  • Memberships are non-transferable and may not be sold or assigned to another person.
  • Benefits apply only to the registered child or children covered by the membership.

9. Salon Policies

To ensure a pleasant experience for all families:

  • - Parents or guardians remain responsible for supervising their children where required.
  • - Children should treat salon equipment and furnishings with care.
  • - Kurly Kidz Hair Salon reserves the right to refuse service where behaviour compromises the safety or comfort of other guests or staff.

10. Changes to Membership

Kurly Kidz Hair Salon reserves the right to amend membership benefits, pricing, packages, or these Terms and Conditions at any time. Members will be notified of any significant changes through our official communication channels.

11. Privacy

Personal information collected during registration will be used solely for managing your membership, processing appointments, communicating promotions, and improving our services. Your information will be handled responsibly and in accordance with applicable South African privacy legislation.

12. Termination

Kurly Kidz Hair Salon reserves the right to suspend or terminate a membership in cases of fraud, misuse of membership benefits, repeated non-payment, or violations of these Terms and Conditions.

13. Contact Us

If you have any questions regarding your VIP Club membership or these Terms and Conditions, please contact us using the details provided on our Contact Us page.